Browse Reviews & Complaints

Read honest, unfiltered feedback from real customers. 35 reviews listed.

All Reviews
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Bruce Walker

Verified DIRECTV / DTV 15 Sep 2026

Good Service

Easy to connect

DM

Daniel Miller

Verified Xfinity / Comcast 06 Sep 2026

Reliable Internet for a Busy Home

Xfinity has been dependable for our household. We regularly stream, work from home, and connect several devices at once, and the internet has generally stayed fast and stable.

JC

Jessica Carter

Verified Xfinity / Comcast 06 Sep 2026

Great Channel Variety

I like the range of TV programming available through Xfinity. There are plenty of choices for news, sports, movies, and family entertainment, and the interface is easy to navigate.

MA

Michael Anderson

Verified Xfinity / Comcast 06 Sep 2026

Useful App and Equipment

The Xfinity app makes managing the account and troubleshooting the home network convenient. The equipment was also straightforward to set up and has worked well for my household.

ET

Emily Thompson

Verified Xfinity / Comcast 06 Sep 2026

Helpful Support Experience

I contacted support about a service issue and eventually received helpful assistance. The representative took time to understand the problem and helped get my service working again.

RW

Robert Wilson

Verified Xfinity / Comcast 06 Sep 2026

Monthly Cost Increased

My main concern is the cost after the promotional period. The initial offer was attractive, but the regular monthly price was higher than I expected, so I recommend checking the standard price and applicable fees carefully.

SJ

Sarah Johnson

Verified Xfinity / Comcast 06 Sep 2026

Unexpected Service Outage & Billing

I experienced an outage that affected my internet and TV service. It was eventually resolved, but the interruption was inconvenient because I depend on the connection for work and everyday activities & didnt make adjustment in the billing as promised.

CB

Christopher Brown

Verified Xfinity / Comcast 06 Sep 2026

Billing Was Confusing

I had difficulty understanding some charges after changing my service. It took additional time to clarify the bill, and I think the pricing and billing details could be presented more clearly.

JP

James Parker

Verified DIRECTV / DTV 06 Sep 2026

Excellent Sports Selection

DIRECTV has a strong selection of sports programming. I especially like having access to multiple sports channels and live events in one service.

LM

Linda Martinez

Verified DIRECTV / DTV 06 Sep 2026

Good Picture Quality

The picture quality has been very good on my television. Live programming looks sharp, and the overall viewing experience has been enjoyable.

KR

Kevin Roberts

Verified DIRECTV / DTV 06 Sep 2026

Easy Channel Navigation

I find the channel guide easy to use, and it is convenient to search for programs and recordings. The service has worked well for my family.

SH

Steven Harris

Verified DISH TV / Dish Network 06 Sep 2026

Great Channel Selection

DISH provides a wide range of channels, and I have been happy with the programming available in my package.

AP

Anthony Phillips

Verified SiriusXM Radio Services 06 Sep 2026

Cancellation Process

I found the process of changing or canceling my subscription more complicated than expected. The service itself was good, but the account-management experience could be improved.

MR

Matthew Rogers

Verified iHeartRadio Services 06 Sep 2026

App Performance

The app occasionally takes longer than expected to load stations or content. Most of the time it works fine, but performance could be more consistent.

AH

Amanda Hayes

Verified Pandora Radio Services 06 Sep 2026

Easy Music Discovery

I like how Pandora introduces me to artists and songs I might not have found on my own. The personalized stations are one of my favorite features.

DP

Donna Patterson

Verified Spectrum / Charter Communications 06 Sep 2026

Occasional Outages

I have experienced occasional internet interruptions. Most issues were temporary, but outages can be inconvenient when working from home.

SR

Steven Richardson

Verified Pandora Radio Services 06 Sep 2026

Occasional App Problems

I have occasionally experienced playback issues and had to restart the app. It does not happen constantly, but it can be frustrating when it does.

LR

Laura Reed

Verified iHeartRadio Services 06 Sep 2026

Account Experience

I had some difficulty managing my account and preferences. The content is good, but I think the account settings could be easier to understand.

GM

George Mitchell

Verified SiriusXM Radio Services 06 Sep 2026

Subscription Cost

I like the programming, but the subscription price is something I have to consider carefully. Promotional offers can make the initial cost more attractive than the regular rate.

NA

Nancy Allen

Verified DISH TV / Dish Network 06 Sep 2026

Promotional Pricing Changed

The introductory offer was attractive, but the monthly cost increased afterward. Customers should pay attention to the regular price and promotional period.

BW

Brian Walker

Verified DIRECTV / DTV 06 Sep 2026

Billing Details Need Clarity

I had trouble understanding some of the charges on my bill. Customer support eventually explained them, but I think the billing information could be clearer.

JP

Joseph Perry

Verified Spectrum / Charter Communications 06 Sep 2026

Easy Installation

The installation process was straightforward, and getting the equipment connected was relatively easy. The service was ready to use without major problems.

ES

Eric Sanchez

Verified iHeartRadio Services 06 Sep 2026

Good Podcast Selection

I use iHeartRadio for both radio and podcasts. Having different types of audio content in one app is convenient.

AB

Ashley Baker

Verified SiriusXM Radio Services 06 Sep 2026

Convenient in the Car

I really enjoy having SiriusXM in the car. The variety is much greater than traditional local radio, especially when traveling.

MP

Maria Powell

Verified Spectrum / Charter Communications 06 Sep 2026

Helpful Technician

A technician helped resolve an issue with our connection and explained what was causing the problem. The visit was professional and helpful.

JC

Jason Cooper

Verified Pandora Radio Services 06 Sep 2026

Advertisement Interruptions

The free version can have frequent advertisements. The music selection is good, but the interruptions can become distracting during longer listening sessions.

DT

Daniel Turner

Verified SiriusXM Radio Services 06 Sep 2026

Good Podcast Selection

The service has a useful selection of podcasts and on-demand content. It gives me plenty of listening options beyond traditional music channels.

AM

Andrew Moore

Verified DISH TV / Dish Network 06 Sep 2026

Good for Rural Areas

Satellite TV is a useful option where other television services are limited. DISH has given our household plenty of entertainment choices.

KW

Kimberly Ward

Verified Pandora Radio Services 06 Sep 2026

Limited Control on Free Plan

I would like more control over individual songs and playback on the free version. Some features are more restricted than I expected.

SC

Susan Campbell

Verified SiriusXM Radio Services 06 Sep 2026

Too Many Choices

There is so much programming available that finding a specific show or channel can sometimes take longer than expected. A simpler interface would help.

NM

Nicole Morris

Verified iHeartRadio Services 06 Sep 2026

Too Many Advertisements

The free listening experience includes a noticeable amount of advertising. I understand the business model, but the interruptions can sometimes affect the listening experience.

SL

Steven Long

Verified Spectrum / Charter Communications 06 Sep 2026

Monthly Price

The service works well, but the monthly cost is higher than I would prefer. I recommend comparing the regular rate with other providers before choosing a plan.

JS

Jennifer Scott

Verified SiriusXM Radio Services 06 Sep 2026

Excellent Music Variety

SiriusXM offers an impressive variety of music channels. I enjoy being able to switch between different genres without constantly searching for stations.

BF

Brian Foster

Verified Pandora Radio Services 06 Sep 2026

Great Personalized Stations

Pandora does a great job creating stations based on the music I enjoy. It is easy to discover songs that fit my taste.

RE

Rachel Evans

Verified iHeartRadio Services 06 Sep 2026

Great Local Radio Access

iHeartRadio makes it convenient to listen to radio stations from different markets. I especially enjoy being able to access stations when I am away from home.

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